We collect the following types of personal information:
Full name
Email address
Phone number
Shipping and billing address
Payment information (processed via secure third-party payment gateways)
Order history and purchase details
Communication records (emails, calls, messages)
IP address
Browser type and version
Device type and identifiers
Operating system
Referring website or URL
Pages visited on our website
Date and time of visit
Interaction data (clicks, scrolls, session duration)
Payment gateways for order verification
Shipping partners providing delivery updates
We only collect data necessary and relevant for the purposes described in this Privacy Policy.
We use your personal information for:
Processing and fulfilling orders
Managing payments, refunds, and transactions
Delivering products and shipment tracking
Customer support (inquiries, complaints, or requests)
Improving website, services, and customer experience
Sending order confirmations and updates
Sending marketing or promotional offers (with your consent)
Complying with legal obligations and regulatory requirements
We collect and use your personal information based on:
Your consent
Performance of a contract (fulfilling your purchase)
Compliance with U.S. and California laws
Legitimate business interests (not overriding your privacy rights)
We may share your personal information with:
Shipping partners (e.g., USPS, FedEx, DHL, UPS)
Payment processors and financial institutions
IT and website service providers
Government agencies or regulators when legally required
Legal advisers in connection with disputes or compliance
We do not sell your personal information to third parties.
We keep your personal information only as long as necessary to:
Fulfill the purposes stated above
Meet legal, tax, or regulatory obligations
Resolve disputes or enforce agreements
When no longer needed, we securely delete or anonymize your data.
We implement physical, technical, and organizational safeguards to protect your personal information from:
Unauthorized access
Loss, theft, or misuse
Alteration or destruction
No system is 100% secure, and you acknowledge the inherent risks of online data transmission.
If you are a California resident, you have the following rights under the CCPA/CPRA:
Right to Know – Request details about what personal information we collect, use, or disclose.
Right to Access – Request a copy of the personal information we hold about you.
Right to Delete – Ask us to delete your personal information, with some exceptions.
Right to Correct – Request corrections to inaccurate or incomplete information.
Right to Opt-Out of Sale/Sharing – We do not sell your personal information, but you may opt out of any data sharing for targeted advertising.
Right to Limit Sensitive Information Use – Restrict how we use sensitive information (e.g., payment details).
Right to Non-Discrimination – You will not be treated unfairly for exercising your rights.
To exercise your rights, contact us at the details below. We may need to verify your identity before fulfilling your request.
We may use cookies and similar technologies to improve website performance and personalize your experience. You can manage or disable cookies in your browser settings, but some features may not work properly.
We may send promotional emails if you have provided consent. You may opt out anytime by:
Clicking the “unsubscribe” link in our emails, or
Contacting us directly.
For questions, privacy requests, or complaints, contact us:
Privacy Officer:
🕒 Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (Pacific Time, USA)
If you are a California resident and are unsatisfied with our response, you may contact the California Privacy Protection Agency (CPPA) for further assistance.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our services means you accept the updated policy.